Billing Terms of Service

These Billing Terms of Service ("Terms") set forth the agreement between Mattebot ("we," "our,", "us", "Olle") and the customer ("you" or "your") regarding the billing and payment of our products or services, including purchases made through our website and app stores. By using our products or services, you agree to comply with these Terms. Please read them carefully.

Billing Cycle

a. We will provide you with a description of our products or services and the applicable billing cycle.

b. The billing cycle begins on the date you sign up for our products or services and recurs at the specified interval (e.g., monthly, annually).

c. You will be billed in advance for the upcoming billing cycle, unless otherwise specified.

Payment

a. Website Purchases:

i. For purchases made through our website, you agree to pay all charges in accordance with the pricing and payment terms set forth on our website.

ii. Payments shall be made in the currency specified by us and through the payment methods accepted by us, such as credit cards, debit cards, or other electronic payment methods.

b. App Store Purchases:

i. For purchases made through app stores (e.g., Apple App Store, Google Play Store), you agree to comply with the billing and payment terms specified by the respective app store provider.

ii. Any disputes or issues related to app store purchases must be resolved through the app store's support channels and are subject to their terms and conditions.

Price Changes

a. We reserve the right to change the prices for our products or services at any time, upon providing reasonable notice to you.

b. Price changes for website purchases will become effective upon the commencement of the next billing cycle following the notice period.

c. Price changes for app store purchases are subject to the terms and conditions of the respective app store provider.

Taxes

a. Unless stated otherwise, all prices are exclusive of applicable taxes, duties, or similar charges, which will be added to the total amount payable by you.

b. You are responsible for paying any applicable taxes associated with your use of our products or services, excluding taxes based on our net income.

Refunds and Cancellations

a. We may offer refunds or credits on a case-by-case basis, subject to our refund policy.

b. Refunds or cancellations for website purchases must be requested through our customer support channels, following the procedures specified by us.

c. Refunds or cancellations for app store purchases must be requested through the respective app store's support channels and are subject to their terms and conditions.

Late Payments

a. In the event of non-payment, we reserve the right to suspend or terminate your access to our products or services.

Confidentiality

a. Any personal information or payment details you provide to us will be handled in accordance with our Privacy Policy.

Modifications

a. We reserve the right to modify these Billing Terms of Service at any time. We will notify you of any material changes, and your continued use of our products or services after such notification constitutes your acceptance of the modified Terms.

Contact Information

If you have any questions or concerns regarding these Billing Terms of Service, please contact us at support [at] mattebot.com

By using our products or services, you acknowledge that you have read, understood, and agreed to these Billing Terms of Service.

Last updated: June 8, 2023